Arlo security cameras have become increasingly popular due to their wireless convenience and high-quality performance. However, a common concern among users is their Arlo battery not charging.
Several factors can cause an Arlo battery not to charge, like using an incorrect power adapter or encountering issues with the charging station. It’s important to be cognizant of the notifications and indicators within the Arlo app, as they can help pinpoint the source of the problem.
Table of Contents
Overview Arlo Battery Charging
Types of Arlo Cameras
Arlo offers a range of security cameras, including the Arlo Pro, Arlo Pro 2, Arlo Pro 3, Arlo Pro 4, and Arlo Go. Each camera model comes with its own set of features, but all share the need for a reliable battery charging solution. Ensuring that your Arlo camera has a properly charged battery is essential for maintaining uninterrupted surveillance.
Charging Methods
Arlo cameras typically come with a rechargeable battery and a power adapter for charging. The charging process can be done in two ways:
- In-camera charging: Connect the power adapter directly to the camera, allowing it to charge without removing the battery.
- External charging: Remove the battery from the camera and place it in the Arlo Charging Station, which can accommodate more than one battery at a time, for simultaneous charging.
In both cases, make sure to use the supplied USB power adapter cable to ensure proper charging.
Supported Adapters
It is important to use the correct power adapter for your Arlo camera. Using an incorrect, damaged, or substandard adapter can lead to battery charging issues and even damage your camera. Here is a brief overview of the different power adapters and cables that should be used for each camera model:
- Arlo Pro, Arlo Pro 2: Use the Arlo Pro charging cable and power adapter.
- Arlo Pro 3, Arlo Pro 4: Use the magnetic charging cable and power adapter included with your camera.
- Arlo Go: Use the Micro USB power adapter and cable that comes with the camera.
By being aware of the different types of Arlo cameras, understanding the various charging methods, and using the appropriate power adapters and cables, you can ensure that your Arlo security camera’s battery remains charged and ready to capture important events.
Common Charging Issues and Troubleshooting
Dirty Contacts
One common issue that may cause your Arlo battery not to charge is dirty contacts on the charging port. Dirt and debris can accumulate on the metal contacts, preventing proper connection and charging. To troubleshoot this problem, gently clean the contacts using a soft cloth or a dry toothbrush. Be careful not to damage the contacts in the process.
Faulty Power Adapter
A faulty power adapter can also lead to charging issues with your Arlo device. To rule out this issue, make sure the power adapter is fully inserted into the AC power source and the camera. If possible, try using a different power adapter to see if it resolves the problem.
Incompatible Charger
Using an incompatible charger for your Arlo camera might prevent the battery from charging. Ensure that you are using the recommended charger for your specific Arlo model.
Solar Panel Charging Issues
If you’re using a solar panel to charge your Arlo camera, ensure that it’s properly connected and receiving enough sunlight. Solar panels require direct sunlight for optimum performance. Also, periodically clean the solar panel surface to remove any dirt or debris that may be obstructing the sunlight.
Error Messages
Keep an eye out for any error messages displayed on your Arlo app or device related to battery charging. Error messages can give you a clue about the cause of the issue and help you troubleshoot the problem.
Arlo App Notifications and Indicators
Battery Charging Icon
The Arlo App provides a battery charging icon to indicate the charging status of your camera’s battery. When the battery is charging, the icon appears as a lightning bolt over a battery symbol. In some instances, a firmware update may cause the battery charging icon to not show up correctly on the app. Rebooting your camera should fix this issue and help display the correct battery status.
LED Behavior
Arlo cameras display various LED behavior to indicate their charging status. During the charging process, the LED light will be solid amber while the battery is charging and solid blue when the battery is fully charged. If the LED is blinking amber, this could possibly indicate an issue with charging. Make sure you are using the correct power adapter to avoid such issues.
Charger Icon
In addition to the battery charging icon and LED behavior, a charger icon will also be displayed in the Arlo App when your camera is connected to a power source. This helps to provide visual confirmation that your camera is successfully charging. It is important to use the recommended magnetic charging cable to ensure proper charging and avoid any issues with the charger icon or the overall charging process.
By paying attention to the Arlo App notifications, battery charging icon, LED behavior, and charger icon, you can confidently monitor and manage your camera’s charging status, ensuring it remains operational and ready to capture important moments.
Additional Tips and Suggestions
Installation and Setup
When setting up your Arlo camera, it’s crucial to ensure that you are using the correct power adapter. Look for the QC 2.0 icon, an output of 9V===1.1A, and the Arlo or NETGEAR logo on your power adapter^[1^]. Proper installation will help prevent charging issues.
Secure Charging Cable Connection
A secure connection between the charging cable and the camera is essential to ensure effective charging. Always make sure that the power adapter cable is fully inserted into the AC power source and your camera. In case of issues, try reinserting the cable and ensure a tight connection.
Indoor Usage Recommendations
Although Arlo cameras are designed for both indoor and outdoor usage, it’s vital to consider environmental factors when using them indoors. For optimal battery life, use the camera in an area where it won’t be exposed to direct sunlight or high temperatures, as these conditions may negatively impact battery charging and performance. Moreover, ensure that the camera is placed in an area with strong Wi-Fi signals for seamless connectivity.
In conclusion, following these recommendations should help you maintain your Arlo camera’s battery charging efficiency and ensure optimal performance.
Conclusion
The issue of Arlo batteries not charging can be frustrating for users, but there are several potential solutions to consider. One common cause of this issue is dirty or obstructed battery contacts, which can be resolved by cleaning the contacts on both the battery and the camera.
Additionally, ensure that you’re using the correct power adapter and cable. Arlo products often have specific requirements for charging, such as a QC 2.0 icon, output of 9V===1.1A, and either an Arlo or NETGEAR logo on the power adapter.
It is also possible that the Arlo Charging Station might not detect and charge a completely dead battery. If this is the case, consider charging the battery by plugging in the camera’s power adapter while the battery is inserted in the camera.
Finally, for users with Arlo Essential wire-free cameras, it is crucial to use the micro USB charging cable that comes with the camera package. The cable is typically designed for indoor use only, so take care to prevent damage or wear when charging Arlo Essential cameras.
By following these guidelines and taking a proactive approach, users can greatly reduce the risk of encountering issues with Arlo battery charging and ensure that their security cameras continue to function at their best.
Frequently Asked Questions
Why is my Arlo camera battery not charging?
There can be multiple reasons for your Arlo camera battery not charging. A common cause is a faulty charging station or USB power adapter. Unplug the power adapter and plug it back in after a few seconds, then quickly insert the dead battery into the charging station to see if it charges normally.
How do I know if my Arlo camera is charging?
When your Arlo camera is charging, the battery icon on your Arlo app will show a charging animation. The camera’s LED light may also change colors, indicating different battery levels and charging status.
What should I do if my Arlo camera battery isn’t recognized?
If your Arlo camera battery isn’t recognized, you can try the following steps:
If your Arlo camera battery isn’t recognized, you can try the following steps:
1. Remove the battery from the camera, wait for 30 seconds, and re-insert it.
2. Ensure that you are using a compatible Arlo battery with your camera.
3. Check for any firmware updates for both the camera and the base station, as they may resolve battery recognition issues.
If the issue
Do I need to replace my non-charging Arlo battery?
If your Arlo battery isn’t charging and you have tried troubleshooting steps such as checking the charging station or USB power adapter, chances are that your battery may have reached the end of its life and needs replacement. Keep in mind that rechargeable batteries lose their capacity over time, even if properly cared for.
How can I revive a dead Arlo battery?
In some cases, a completely drained Arlo battery can be revived by unplugging the USB power adapter from the charging station, waiting a few seconds, plugging it back in, and inserting the battery into the charging station within two minutes. Note that this procedure may not work for all dead batteries and might need replacement.
Why doesn’t my Arlo battery last as long as expected?
Several factors can influence your Arlo battery’s life:
Camera settings: The more often your camera records motion, the shorter its battery life. Reducing the sensitivity or recording duration settings can extend battery life.
Temperature: Operating the camera in extreme temperatures (particularly cold climates) can reduce battery life.
Signal strength: A weak connection between your camera and the base station can increase power consumption.