Upgrading your home security with a Ring doorbell is an excellent decision, but there may be times when you need to change the WiFi network it’s connected to. Perhaps you’ve upgraded your router or altered your network settings, and now your Ring doorbell needs to be reconnected. In this article, you’ll learn how to easily change the WiFi on your Ring doorbell.
Preparation for WiFi Change
Before changing the WiFi settings for your Ring Doorbell, you’ll need to prepare by accessing the Ring app, checking the device health, and setting up your router as needed.
Accessing the Ring App
First, open the Ring app on your smartphone or tablet. Make sure you’re logged in with your account. If you don’t have the app installed, you can download it from the App Store (for iOS devices) or Google Play Store (for Android devices).
Once you’re in the Ring app, tap the menu icon in the top-left corner and select “Devices.” From the list of devices, choose the Ring Doorbell or security camera you want to change the WiFi settings for.
Checking Device Health
Before making any changes, it’s essential to check your Ring Doorbell’s device health. To do this, tap on “Device Health” within the Device Dashboard. Here, you can see information about your device’s battery level, signal strength, and connectivity status. Ensure your device has a stable connection and a fully charged battery before proceeding with the WiFi change.
Make sure your router is working correctly and providing a stable internet connection. Ring devices support both 2.4 GHz and 5 GHz networks, but keep in mind that some older Ring models may only work with 2.4 GHz networks.
Check your router’s settings and make note of the WiFi network name (SSID) and password, including any special characters. It’s a good idea to confirm that your router doesn’t have any restrictions that could prevent your Ring Doorbell from connecting, such as MAC address filtering or other security settings.
Changing the WiFi Network
In this section, we’ll guide you through the process of changing the WiFi network on your Ring doorbell or security camera. We will cover the steps to enter setup mode, selecting the SSID, and reconnection.
Entering Setup Mode
To begin, open the Ring app on your smartphone or tablet. Once you have the app open, tap the menu icon in the top left corner (three lines) and then choose “Devices” from the options. Next, select your Ring doorbell or security camera from the list of devices.
Now that you’ve accessed the device settings, tap on the “Device Health” icon. If you’re using a battery-operated device, you may need to confirm its power status before continuing. For hardwired devices, the app will show a power status icon.
In the Device Health section, you will find the “Change Network” option. Tap on it to proceed. The app will display a list of available WiFi networks. Choose the network you want to connect to but remember that Ring devices can only connect to 2.4GHz networks, and WPA2 is the recommended security protocol.
If you don’t see your desired network, double-check if your password is correct and your WiFi signal strength is adequate for your Ring device. Some Ring models (like the Video Doorbell Elite) might not show networks with an exclamation mark, as they require a strong signal. If needed, adjust the device location or upgrade your router to improve the WiFi signal.
Once you’ve selected the appropriate SSID, you’ll need to enter the WiFi network password. After typing the password, tap “Reconnect” to proceed. Some devices might have a “Setup Button” or a “Movement” option to reconnect. If your Ring device has a setup button, press it to complete the reconnection process. If you don’t have access to the button or if you have a Spotlight Cam, choose the “Movement” option to use the camera sensor to complete the reconnection.
Upon successful reconnection, your Ring doorbell or security camera should be fully functional on the new WiFi network. If you encounter any issues during this process, consider rebooting your device or repeating the steps. As always, make sure you’re within the camera’s field of view and that your device has a satisfactory power status.
Extending Ring Device Range
When it comes to keeping your home secure and connected, it’s important to ensure all your Ring devices have a stable Wi-Fi signal. Sometimes, the Wi-Fi range of your router may not reach all your Ring doorbells or security cameras, and you might need to extend the range to improve connectivity. One way to achieve this is by using a Ring Chime Pro as a range extender or repeater.
Using Ring Chime Pro as a Repeater
The Ring Chime Pro acts as a Wi-Fi repeater to extend the Wi-Fi signal to your Ring devices in areas with a weaker signal. By placing the Chime Pro between your router and the Ring doorbell or security camera, it helps amplify the Wi-Fi signal to provide better connectivity. Keep in mind that the Chime Pro is compatible with 2.4 GHz Wi-Fi networks, which is the frequency supported by most Ring devices.
To set up your Ring Chime Pro as a repeater, follow these steps:
- Plug in the Chime Pro to a power outlet, preferably halfway between your router and your Ring device.
- Open the Ring app on your smartphone and tap on the three lines on the top-left corner to access the menu.
- Select “Devices” and then click on “Add a device” or the “+” icon.
- Choose “Chime Pro” from the list of available devices, and follow the in-app instructions to complete the setup process.
- Once the Chime Pro is set up, go to the Ring device you want to extend the Wi-Fi range for, and navigate to “Device Health.”
- Click on “Change Wi-Fi Network” and follow the steps to connect your Ring device to the extended network created by the Chime Pro.
By following these steps, you’ll improve your Ring device’s connectivity, ensuring that your home security stays connected and running smoothly.
Troubleshooting WiFi Change Issues
At times, you might experience issues when changing WiFi on your Ring doorbell. In this section, we will provide a few troubleshooting tips to help you resolve these problems.
If your Ring device fails to change WiFi networks, try performing a hard reset. First, unmount your Ring doorbell, then locate the black button. Press and hold the button for about 15 seconds, or longer if necessary. This should reboot your Ring Doorbell and allow you to proceed with changing the Wi-Fi network.
Rechecking Device Health
After updating your Wi-Fi connection, always recheck your Ring device’s health within the Ring app. To do so, follow these steps:
- Open the Ring app.
- Tap on Devices and select your Ring doorbell.
- Click on Device Health.
Review the RSSI value to ensure your device is connected to the optimal Wi-Fi signal. If necessary, adjust the Wi-Fi connection or move your router to improve the signal strength.
Wi-Fi Connectivity Solutions
If you continue to experience issues with Wi-Fi connectivity, consider implementing the following solutions:
- Reboot your router by unplugging it for 30 seconds and then plugging it back in.
- Check that your Wi-Fi password is entered correctly within the Ring app.
- Ensure your Ring device is within range of your Wi-Fi router.
- If you are using a Ring Video Doorbell Pro, Floodlight Cam, or other devices with light switches or timers, make sure they are set correctly and not interrupting the Wi-Fi connection.
By following these troubleshooting tips, you should be able to change the Wi-Fi network on your Ring doorbell without any issues.