How to Reset Blink Camera and Sync Modules

Blink cameras and sync modules are popular choices for home security, allowing users to monitor their property with ease.

However, there may come a time when your Blink system needs a reset to resolve connection issues or to make changes to your network settings.

We’ll walk you through the process of resetting both your Blink camera and sync module, ensuring smooth operation and continued safety of your home.

Steps to Reset a Blink Camera

Locating the Reset Button

The reset button for Blink cameras is usually located on the side of the camera. For the Blink Indoor camera, the reset button is found on one of the edges, while the Blink XT camera has it on the back, toward the bottom.

Press and hold the reset button for 30 seconds

Make sure to identify the right reset button before proceeding with the process.

Using a Paper Clip or Small Screwdriver

Once you have located the reset button, use a small tool, such as a paper clip or a small screwdriver, to press it. Gently insert the tool into the reset hole and apply light pressure until you feel the button click.

Understanding Reset Indicators

Upon pressing the reset button, you should see a red light indicating the reset process has started.

Wait for the red light to disappear, then look for a solid green light, signaling the camera has been reset successfully.

It’s essential to know when the camera needs resetting and the indicators to watch for.

A few reasons to reset a Blink Camera include troubleshooting connectivity issues, changing Wi-Fi network settings, or removing a device from your account.

How to Reset Blink Sync Module

Power Cycling the Sync Module

When your Blink Sync Module is not functioning as expected, the first step you should try is power cycling the device.

This process involves unplugging the Sync Module from its power source, waiting for a short time, and then plugging it back in.

Here’s the step-by-step process for power cycling the Sync Module:

Now, wait for the Sync Module to establish a connection with your network. During this process, observe the LED light on the device. If it turns solid blue, that means the Sync Module has successfully reconnected to your Wi-Fi network.

Rebooting and Setting up the Sync Module

In case power cycling doesn’t resolve the issue or you need to reset the Sync Module to its factory settings, you can use the reset button found on the device.

It’s important to note that pressing the reset button should only be done after trying power cycling first.

Here’s how to reboot and set up the Sync Module:

1. Locate the Reset button at the back of the Sync Module, next to the USB port.
2. Use a pen or a pointed tool to press and hold the Reset button for about 5 seconds.
3. Once the Sync Module’s LED light starts blinking, release the button. The device is now in setup mode.

At this point, follow these steps to reconfigure your Blink Sync Module:

1. Open the Blink app on your smartphone or tablet.
2. Tap the “+” sign to add a new device.
3. Select “Blink Wireless System” from the options.
4. Scan or enter the serial number of the Sync Module.
5. Follow the in-app instructions to complete the setup process, which includes connecting the device to your Wi-Fi network.

By following the steps outlined above, you can effectively reset and reconfigure your Blink Sync Module to resolve potential issues or update its settings. Remember to always start with power cycling and only proceed with the reset button if the initial approach does not yield the desired results.

Troubleshooting after Reset

Wi-Fi Connection Issues

After resetting your Blink camera and sync modules, you might face some Wi-Fi connection issues. First, check that your internet connection is working by testing it on other devices. If you are sure your internet is functioning, you can try the following steps to resolve Wi-Fi issues:

1. Ensure the Sync Module is placed closer to your Wi-Fi router to reduce signal interference.
2. Review your Wi-Fi network name and password in the Blink app. Make sure you are using the correct details.
3. Restart your Wi-Fi router to refresh your network connection.

Camera not Discovering Device

If your Blink camera is not discovering the device after the reset, follow these steps to fix the issue:

1. Open the Blink app on your smartphone and tap the “+” (Add Device) icon on the top right.
2. Select the Blink Wireless Camera tile to sync the camera with Sync Module.
3. Enter the serial code of your device, either by scanning the QR code located on the back of the camera or by manually entering it.

If the camera still doesn’t discover the device after following the given steps, try troubleshooting the camera:

• Power cycle the camera: Remove the camera’s battery cover and batteries, wait for 10 seconds, and put them back in.
• Reset the Sync Module: Unplug the USB power cord from the Sync Module, wait for 10 seconds, and plug it back in. After 45 seconds, the Sync Module should reboot and display solid blue and green lights, indicating that it’s functioning properly.

Keep in mind that all troubleshooting steps should be performed while maintaining a reliable internet connection.

Unregistering and Deleting a Blink Camera

To unregister and delete a Blink camera from your account, follow the steps below:

1. Access the Blink app on your smartphone or tablet.
2. On the Home screen, locate the camera thumbnail you want to delete.
3. Tap “Device Settings” above the camera thumbnail.
4. Select “General Settings” from the options menu.
5. Tap “Delete Device” and you will be prompted to confirm your action.
6. Confirm by tapping “Delete Device” again, and the camera will be removed from your account.

After successfully deleting the camera, you will receive an email confirmation containing the camera’s name and serial number, indicating that the device has been successfully removed from your account.

To unregister a Blink camera from another account, you will need to reset the Sync Module that the camera is connected to. Follow these steps to reset the Sync Module:

1. Locate the reset button on the side of the Sync Module.
2. Press and hold the reset button until the LED blinks red.
3. Release the button and wait for the LED to blink green and blue.
4. The Sync Module is now in setup mode.

At this point, the Blink camera should be unregistered from the other account. To complete the process, you will need to delete the Sync Module from your Blink app. Follow these steps:

1. In the Blink app, select the Sync Module you want to delete.
2. Tap the settings icon (gear icon) for the Sync Module.
3. Scroll down and tap “Delete Sync Module.”
4. Confirm your action by tapping “Delete Sync Module” again.

By completing these steps, you have successfully unregistered and deleted a Blink camera, clearing its connection to the other account and allowing you to add the camera to your own Blink app.

Changing Wi-Fi Settings and Updating Network

The key to resetting Blink cameras and sync modules is to start by updating the Wi-Fi settings on the Blink app. This change allows the devices to connect to the new Wi-Fi network and maintain their functionality.

1. Open the Blink app on your device. Locate the home screen and initialize the process for changing Wi-Fi settings of your sync module.
2. Select the Sync Module. Scroll to the bottom of the home page and tap on ‘Sync Module’. This accessory is responsible for connecting all wireless Blink cameras to the Wi-Fi network.
3. Access the network settings. Tap on ‘Change Wi-Fi Network’ and prepare to reset the sync module.
4. Press the reset button. Using a paperclip or other small object, press and hold the reset button on the side of the sync module. Keep holding until a blinking blue light appears, accompanied by a steady green light.
5. Release the reset button. When the LED lights match the blinking blue and solid green combination, release the button. This resets the sync module and prepares it to connect to the new Wi-Fi network.

After updating the Wi-Fi settings for the sync module, it’s necessary to change the Wi-Fi settings for each Blink camera.

1. Select the camera. In the Blink app, tap the settings icon for the camera you want to update.
2. Access general settings. From the camera settings screen, select ‘General Settings.’
3. Change Wi-Fi settings. Tap on ‘Change Wi-Fi’. In the new screen, follow the on-screen instructions.
4. Reset the camera. Press and release the reset button on the camera until red and blue lights flash.
5. Connect to the new network. Once the lights display a blinking blue and steady green combination, the camera should be connected to the updated Wi-Fi network.

By completing these steps, your Blink cameras and sync modules should be successfully updated and connected to the new Wi-Fi network. Keep an eye on the app to ensure that all devices are online and functioning properly.

Understanding Blink Cameras and Sync Modules

Features of Blink Cameras

Blink cameras are a popular choice for home security due to their user-friendly features and ease of installation.

Some of the prominent features include:

Blink Sync Modules

The Blink Sync Module is an essential component of the Blink camera system. It serves as a bridge between your cameras and Wi-Fi network, allowing you to control the cameras via the Blink app.

Key aspects of the Blink Sync Modules are:

The combination of Blink cameras and Sync Modules creates a powerful, customizable security system for your home.

Reasons to Reset Blink Camera and Sync Modules

Resetting your Blink camera and sync modules can be beneficial for multiple reasons. One of the main reasons to perform a reset is to troubleshoot issues with the device.

For example, if your camera or sync module is not functioning properly or has lost connection to your home network, a reset can often fix the problem by re-establishing the connection or resolving software conflicts.

Ensure Optimal Performance

Another reason to reset your Blink devices is to ensure optimal performance. Over time, the system might encounter errors or become less efficient due to updates, changes in your home network, or battery issues.

Performing a reset can help eliminate these issues and improve the overall functionality of your security cameras.

Protect Against Fraud and Theft

Sometimes, you may need to reset your Blink camera and sync modules to help protect your home from theft and fraud.

If you suspect that someone has accessed your camera system without your authorization, a reset can help restore your device to its factory settings and secure your home network from potential threats.

Extend Battery Life

Additionally, resetting your devices can help you achieve longer battery life. When Blink cameras are not working optimally due to software glitches or connection issues, they might consume more power than usual.

By resetting the camera, you can eliminate these issues and improve battery life, ensuring that your security system is always ready to monitor your home.

Getting Help from Blink Customer Service

Blink Customer Service is available to assist with any issues you may face while resetting your Blink camera or Sync Module. They can guide you through the process and provide the necessary support in case of problems such as theft, fraud, or any technical difficulties.

To contact Blink Support, you have several options:

• View Blink’s FAQs: Click here to access Blink’s knowledge articles and how-to support videos.
• Open a support ticket: Click here and select “Technical Support” from the drop-down menu to open a ticket.
• Provide Feedback: Click here and select “Marketing” from the drop-down menu to share your feedback.
• Call Blink: Dial 781-332-5465 or use their toll-free number 1-844-334-2350 for assistance.

Summary

Resetting your Blink camera and Sync Module can help resolve any technical issues or connectivity problems you might be experiencing. To reset your Blink camera, locate the reset button on the bottom of the device and press and hold it for 10-15 seconds. You should see a solid green and blue light when the resetting process is complete. For power cycling the camera, remove the battery cover and batteries, wait 10 seconds, and then put them back in.

To reset your Sync Module 2, first try a power cycle by unplugging the device and then plugging it back in. If this does not resolve the issue, you can use the physical reset button located at the back of the device. Pressing this button will bring your system offline temporarily until you reconfigure your Sync Module.

By following these steps, you can ensure that your Blink camera system remains functional and reliable. Remember to always consult your user manual or the Blink support site for the most up-to-date information and troubleshooting tips for your specific model.