How to Setup Wyze Cam

Setting up a Wyze Cam is a simple process for both beginners and experienced users alike. In this article, we will walk you through a step-by-step guide on how to seamlessly set up your Wyze Cam, allowing you to monitor your home or office’s security with ease. From creating a Wyze account to understanding the security features, we’ve got you covered.

Requirements for Setting Up Wyze Cam

Before setting up your Wyze Cam, ensure you have the necessary tools and equipment to get started. Here is a list of items that you will need:

Wyze App

You must download the Wyze app on your smartphone or tablet to access and control your Wyze Cam. The app is available for both iOS and Android devices and can be downloaded from the Apple App Store and the Google Play Store.

Smartphone or Tablet

A compatible smartphone or tablet is required for downloading the Wyze app and connecting your Wyze Cam to your Wi-Fi network. The device should be connected to the same network as your Wyze Cam during the setup process.

2.4 GHz Wi-Fi Network

Your Wyze Cam requires a 2.4 GHz Wi-Fi network for connectivity. Ensure that your router supports the 2.4 GHz frequency and that you have the network name (SSID) and password ready for connecting your Wyze Cam.

Power Adapter and USB Cable

Your Wyze Cam comes with a power adapter and a USB cable.

Creating a Wyze Account

First, you’ll need to create a Wyze account in order to set up and use your Wyze Cam. You can create an account either through the Wyze website (wyze.com) or by using the Wyze app available on iOS and Android devices.

To create an account through the Wyze website, follow these steps:

1. Visit the Create an account page on wyze.com.
2. Enter your email address that you want to use for your Wyze account.
3. Click Send Verification Email.
4. Check your email and click the verification link provided.
5. Click set password and enter a password for your new account.

Alternatively, you can create a Wyze account using the Wyze app by following these steps:

1. Download and launch the Wyze app on your iOS or Android device.
2. Tap Sign up on the app’s welcome screen.
3. Enter your email address and create a password for your account.
4. Tap Continue and follow the on-screen instructions to complete your account setup.

Once you’ve created your Wyze account, you’ll need to connect your smartphone or tablet to a 2.4 GHz Wi-Fi network in order to set up your Wyze Cam. Keep in mind that Wyze devices are only compatible with 2.4 GHz Wi-Fi networks.

After connecting to the appropriate Wi-Fi network and creating your Wyze account, you can proceed with setting up your Wyze Cam by following the in-app instructions.

Installing the Wyze Cam

Setting up your Wyze Cam is a simple process that can be done in just a few steps.

Action	Description
1. Connect to Power	Connect the power adapter to the Wyze Cam and plug it into a power outlet.
2. Position Camera	Place the camera in the desired monitoring area. Consider Wi-Fi signal strength, power source accessibility, and field of view.
3. Download Wyze App	Download the Wyze app to your smartphone or tablet.
4. Create Wyze Account	Set up an account if you don’t have one.
5. Connect to Wi-Fi	Connect the Wyze Cam to your Wi-Fi network. Ensure you use a 2.4 GHz Wi-Fi network.
6. Add Device	Tap on ‘Add Device’ in the app.
7. Select Camera Type	Choose between ‘Wyze Cam’ and ‘Wyze Cam Pan’. ‘Wyze Cam Pan’ offers 360-degree view and 93-degree tilt, while ‘Wyze Cam’ provides 110-degree view.
8. Follow App Prompts	Continue with the on-screen instructions to complete the setup.
9. Setup Mode	Locate and press the SETUP button on the camera. Wait for the device to say ‘ready to connect.’
10. Enter Wi-Fi Details	Provide your Wi-Fi network name and password in the app. Ensure you know your Wi-Fi credentials.
11. Scan QR Code	Point your Wyze Cam towards the QR code on your phone’s screen.
12. Complete Installation	Follow the remaining instructions in the app to finish setting up your camera.

Connecting Wyze Cam to the Network

Before starting the setup process, ensure your home Wi-Fi network is up and running, and you have the network password handy. Wyze Cams require a 2.4GHz network to function properly, as they are not compatible with 5GHz networks.

Start by plugging your Wyze Cam into a power outlet and waiting for the status light to flash yellow. This indicates that the camera is powered on and ready for setup.

Locate the SETUP button on the bottom of the camera. Press and hold the button until you hear a voice prompt, signaling that the camera is ready to connect.

Next, open the Wyze app on your phone or tablet and follow these steps:

1. Tap Add Device.
2. Select Cameras > Wyze Cam (or Wyze Cam Pan if you have the Pan model).
3. Proceed with the setup process in the app, which includes scanning the QR code generated by the app with your Wyze Cam.

During the setup process, the camera’s status light would display different indications to represent the connection status:

• Flashing Yellow: Camera is in setup mode, waiting for commands from the app.
• Flashing Blue: Camera is connecting to the Wi-Fi network.
• Flashing Yellow and Blue: The connection failed, and the camera is waiting to retry.
• Solid Blue: The connection is successful, and the camera is now connected to the network.

Always ensure that your Wi-Fi network’s signal strength is adequate where you plan to install the Wyze Cam to avoid any connectivity issues. Once your Wyze Cam is connected to the network, it will begin streaming video to the app, allowing you to monitor your area of choice.

Adding Device and Pairing with Wyze App

Action	Description
1. Download App	Download the Wyze app on your smartphone or tablet. Available on Apple App Store and Google Play Store.
2. Account Setup	Open the app and create a Wyze account or log in. Use your existing credentials if you have an account.
3. Add Device	Tap the ‘+’ icon in the top left corner of the home screen.
4. Select Camera Model	Choose your Wyze Cam model from the list. Options are v1/v2 or Wyze Cam Pan.
5. Check Wi-Fi	Ensure smartphone is connected to a 2.4 GHz Wi-Fi network. Wyze Cam is only compatible with 2.4 GHz.
6. Power Camera	Connect Wyze Cam to power using the USB cable and adapter. A status light will appear when powered.
7. Wait for Indicator	Wait for the status light to flash yellow. Indicates the camera is ready to connect.
8. Pairing	Click ‘Next’ in the app to start pairing.
9. Enter Wi-Fi Details	Provide your Wi-Fi network name and password.
10. QR Code	The app will generate a QR code. Display the code on your phone.
11. Scan QR Code	Hold phone 3-5 inches from the Wyze Cam lens. Wait for voice prompt confirming successful scan.
12. Connection Indicator	Wait for status light to change from yellow to blue. Indicates connection is being established.
13. Finalize Setup	Wyze Cam connects to Wi-Fi and pairs with the app. Device will appear on the app’s home screen for access and settings adjustment.

At this point, the Wyze Cam is set up and ready for use. Feel free to explore the app further and customize settings to suit your preferences.

Grouping and Sharing Devices

Setting up your Wyze Cam is only the beginning. To maximize its functionality and user convenience, you need to know how to group multiple devices and share access with trusted individuals, such as family and friends.

Grouping Devices

Creating a group for your devices allows you to monitor and manage different Wyze products simultaneously. This can be particularly helpful if you’re managing multiple cameras or other devices in your smart home system. To create a device group, follow these steps:

1. Open the Wyze app and tap on “Home.”
2. Tap the “+” plus sign on the top left.
3. Select “Add Device Group.”
4. Choose the product type you would like to group.

You can include as many devices as necessary within a group. This allows you to streamline your monitoring and control experience within the Wyze app.

Sharing Devices

Sharing access to your devices enables family and friends to control certain aspects of your Wyze Cam or receive notifications, ensuring everyone stays informed and can contribute to maintaining a safe and secure environment. To share access to your devices, follow the steps below:

1. Open the Wyze app and go to “Account Tab.”
2. Tap “Sharing.”
3. Select the device you want to share.
4. Tap the “+” plus symbol above “Add a share.”
5. Enter the email address for the account you wish to grant access to.
6. Tap “Share” and repeat the process for any additional devices you’d like to share access to.

Keep in mind that shared users will be able to control some aspects of your Wyze devices, so it’s essential to only share with people you trust.

Remember, creating device groups and sharing access to your Wyze devices with trusted individuals can enhance your smart home management experience and ensure that everyone who uses the system is informed and involved. So, start grouping and sharing devices today!

Setting Up Cam Plus Subscriptions

Setting up a Cam Plus subscription for your Wyze Cam is a straightforward process. Cam Plus is an upgrade for Wyze Cam devices, offering features such as Person Detection, full-length video recording, real-time alerts, and the ability to filter video clips.

To sign up for Cam Plus, you need to visit the Wyze website. Go to wyze.com, click on the Services tab, and select the Wyze service you want to purchase (Cam Plus, Cam Protect, Wyze Home Monitoring Service). Next, click “Subscribe Now” below your preferred subscription plan.

After subscribing to Cam Plus, you need to assign the license to your camera. To do this, open the Wyze app on your smartphone and follow these steps:

1. Tap on Services
2. Make sure Cam Plus is selected in the top menu
3. Scroll down the Cam Plus list until you see UnAssigned
4. Tap on it to see a list of available devices
5. Tap on the camera you want to assign the Cam Plus license to

And that’s it! You’ve successfully assigned the Cam Plus license to your camera, and you can now enjoy the additional features and notifications.

In summary, setting up a Cam Plus subscription for your Wyze Cam involves visiting the Wyze website, choosing the desired service, and assigning the license to your camera through the app. With Cam Plus, you’ll have access to valuable features like Person Detection, full-length video recording, real-time alerts, and more.

Understanding Security Features

Wyze Cam is a popular choice for home security cameras due to its ease of setup, affordability, and robust security features. Among these features are real-time video streaming, motion detection, and the ability to store recorded footage on an SD card.

Home security cameras are essential for monitoring and protecting your property from potential intruders. Wyze Cam offers high-quality video surveillance with customizable settings to suit your needs. Its security features are designed to provide clear, real-time video and facilitate quick response times in case of any suspicious activity.

Motion Detection

One notable aspect of Wyze Cam’s security capabilities is its advanced motion detection feature. This allows the camera to identify and alert you to any unexpected movement in your home. You can adjust the sensitivity of the detection and choose specific areas within the camera’s view for monitoring. This customization ensures that you receive alerts only for relevant activity, reducing the chances of false alarms.

Save Video to SD Card

Another great feature of the Wyze Cam is its ability to store recorded footage on an SD card. This offers you the flexibility to save and review footage for longer periods without relying on cloud storage. Integrating an SD card into your Wyze Cam setup is simple, as the camera supports microSD cards with storage capacities of up to 32GB. You can choose between continuous recording and event-based recording, depending on your preference and storage capabilities.

Two Way Audio Communication

In addition to the above mentioned features, Wyze Cam also provides two-way audio communication, allowing you to communicate with people in front of the camera and possibly deter any unwanted visitors.

Infrared night vision

Furthermore, the camera’s infrared night vision ensures clear video quality even in low-light conditions, providing round-the-clock security for your home.

Troubleshooting Common Wyze Cam Issues

If you encounter any issues while setting up your Wyze Cam, it might be related to loading, evaluation, or following the step-by-step guide for the setup process. Here are some common problems and their solutions:

Wyze Camera not connecting to the network

Make sure that your phone or tablet is on a 2.4 GHz Wi-Fi network. You can check this in the Settings app under Wi-Fi on iOS or Wireless & networks/Connections on Android.

Wyze Camera not loading during setup

Turn off the power supply to the Wyze Cam by flipping the breaker off, waiting for 10 seconds, and turning it back on. This simple power cycle can often resolve any loading issues.

Wyze Cam not pairing via Bluetooth

Ensure that Bluetooth is enabled on your smartphone or tablet, and turn off any interfering devices in the vicinity. Restart the Wyze Cam and attempt to pair again.

Wyze Setup process failing

Setup process failing: If your setup consistently fails, try performing a factory reset on your Wyze Cam. Remove any microSD card and press and hold the setup button on the bottom of the camera for 10 seconds while it’s plugged into power.

Blurry or out-of-focus Wyze Cam lens

Inspect the Wyze Cam’s lens for dust or residue. If necessary, gently clean the lens using a soft, lint-free cloth. Avoid applying excessive force or using abrasive materials to prevent damaging the lens.

Customer Support

In case you still need help with your Wyze Cam, don’t hesitate to reach out to their customer support or visit their community forum for further assistance. Remember, the key to resolving any issues is being thorough with your evaluation and adapting your approach based on the issue you’re facing. Stay confident and clear in your troubleshooting steps, and you’ll have your Wyze Cam up and running in no time.

Frequently Asked Questions