Whether you’re experiencing technical issues with your Ring Video Doorbell or simply want to change its settings, performing a reset may be the solution you need. Resetting your device can help to resolve common issues, allowing you to reconnect your doorbell to the Wi-Fi network, as well as restore its default settings.
However, it’s essential to keep in mind that resetting your Ring Doorbell will erase all of its stored data and customized settings. Before proceeding, ensure that you have your Wi-Fi password handy and are near the device for a smooth process. In this article, you’ll learn how to reset your Ring Doorbell in a few easy steps, providing you with a fresh start and restoring your device’s functionality.
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Identifying Your Ring Doorbell Model
Before resetting your Ring Doorbell, it’s important to first identify the specific model you have. Ring offers a variety of video doorbell models, each with its own unique features and reset procedures. Here’s a quick guide to help you determine which Ring Doorbell model you own:
| Doorbell Model | Description |
|---|---|
| Video Doorbell (1st Generation) | The original Ring Video Doorbell has a silver or bronze front and an orange setup button on the back. |
| Video Doorbell 2 (Ring 2) | This model features a removable faceplate and an orange setup button on the top right corner, just below the camera lens. |
| Video Doorbell (2nd Generation) | Similar to the 1st Generation model, but with an improved design and a blue setup button on the back. |
| Video Doorbell Pro | A slim rectangular design with interchangeable faceplates and a black setup button on the right side. |
| Video Doorbell Pro 2 | Similar to the Video Doorbell Pro, but with 3D Motion Detection and a black setup button located on the front. |
| Video Doorbell 4 | A sleeker design than previous models with improved Pre-Roll feature, a removable faceplate, and a black setup button with an orange dot. |
| Video Doorbell Wired | A compact hardwired model without a battery or removable faceplate, featuring a black setup button with an orange dot. |
| Video Doorbell Elite | A professional-grade doorbell with a flush-mount design, interchangeable faceplates, and a black setup button on the right side. |
Once you have identified your specific Ring Doorbell model, you can refer to the specific reset instructions tailored for that model. Remember that Wi-Fi passwords will also be needed, as you will have to reconnect your doorbell after resetting it. Proceed with caution and consult your Ring Doorbell’s user manual for more detailed information.
Ring Doorbell Reset Process
In this section, we will guide you through the reset process of your Ring Doorbell step by step. Follow the instructions carefully to ensure a successful reset of your device.
Step 1: Access Device Settings in Ring App
Begin by opening the Ring app on your smartphone. Make sure you are logged in to your account. From the main screen, tap the name of the doorbell you would like to reset.
Once you are in the device settings, look for options such as “Device Health” or “Change Wi-Fi Network,” which will be used in the following steps.
Step 2: Remove the Faceplate and Locate the Reset Button
To access the reset button, you’ll first need to remove the faceplate of your Ring Doorbell. For this, use a screwdriver to undo the security screws located on the bottom of the device.
Once the screws are removed, carefully take off the faceplate and locate the reset button. The button is usually an orange dot, but its location may vary depending on your Ring Doorbell model.
Step 3: Press and Hold the Reset Button
Now that you have located the reset button, press and hold it for at least 15 seconds. As you do this, the LED on the front of the doorbell will begin to flash, indicating that the reset process is underway. Make sure to keep holding the button until the light stops flashing.
Step 4: Reconnect to Wi-Fi
After your Ring Doorbell has successfully reset, you will need to reconnect it to your Wi-Fi network. To do this, go back to the Ring app on your smartphone and tap on the option to change the Wi-Fi network under the device settings of the doorbell.
Follow the on-screen instructions, and be prepared to enter your Wi-Fi password when prompted. Once the doorbell is reconnected to the Wi-Fi network, the setup process is complete.
Ring Doorbell Troubleshooting
If you’re encountering issues with your Ring Video Doorbell, don’t worry, you’re not alone. In this section, we’ll take a look at some common troubleshooting steps to help get your doorbell up and running again.
First, make sure your Ring Doorbell has a stable connection to your Wi-Fi network. If your doorbell’s signal strength is weak, consider moving your router closer to the doorbell or use a Wi-Fi extender to improve the connection.
If you’re experiencing video or audio issues with your doorbell, try resetting the device. Locate the orange Reset button, which can be found on the back, side, or front of your doorbell, depending on the model. Press and hold the button for at least 15 seconds. Once you see the circular ring flashing, release the button and wait for the flashing to stop. This indicates that your doorbell has been reset.
For app-related issues, make sure your Ring App is up to date, and check if the problem persists on other devices logged into your Ring account. If you’re still experiencing issues, try uninstalling and reinstalling the Ring App on your smartphone or tablet.
If your Ring Doorbell is not detecting motion, check your motion settings in the Ring App. Make sure the sensitivity and motion zones are properly adjusted to your desired coverage area. Additionally, ensure that your doorbell’s firmware is up to date for optimal performance.
In case you continue to experience issues with your Ring Doorbell, reach out to Ring Support for further assistance. They can help diagnose and resolve any hardware or software issues that you’re unable to fix on your own.
Selling or Gifting a Ring Doorbell
When you decide to sell or gift your Ring Doorbell, there are a few important steps you need to follow to ensure a smooth transition for the new owner. By releasing your ownership of the device and resetting it, you’ll be able to provide a seamless experience for the next user.
First, you’ll need to release ownership of your Ring Doorbell. To do this, open the Ring app on your iOS or Android device and tap on the three lines located in the top left corner.
Then, select “Devices” and choose the Ring Doorbell you wish to release. Tap on “Device Settings” followed by “General Settings.” Finally, choose the option to “Remove This Device” from your account. This step is crucial in allowing the new owner to properly set up and use the device.
Before handing off your Ring Doorbell, you’ll want to reset it to factory settings. To reset your Ring Doorbell, remove the faceplate and find the black button on the right side of the device. Press and hold this button for approximately 30 seconds. As the device resets, you’ll notice a white spinning or flashing light on the front of the doorbell. Once the light turns off, the reset is complete.
Before selling or gifting your Ring Doorbell, it’s a good idea to check its device health. This allows you to make sure the device is functioning properly and is connected to the internet. To check device health, open the Ring app, select your Ring Doorbell, and tap on “Device Health” within the app. Ensure that the doorbell’s internet connection, battery life, and firmware are all in good working order.
By following these steps, you’re ensuring the new owner of your Ring Doorbell will have a positive experience setting up and using the device. Taking the time to properly release ownership and reset the device can lead to a better experience for the buyer, preventing any issues or confusion during the transition process.
Ring Doorbell General Settings and Maintenance
Performing regular maintenance and adjusting settings on your Ring doorbell is important in order to ensure its optimal performance. To access the General Settings features for your device, follow the steps below:
- Open the Ring app on your smartphone or tablet.
- From the home screen, tap the gear icon that corresponds to your Video Doorbell device.
- Select “Device Settings” to view and adjust the settings for your doorbell.
In the General Settings area, you can customize a variety of options to suit your preferences. Some of these settings include:
- Device name: Assign a unique name to your doorbell for easy identification within the app.
- Location: Set the physical location of your doorbell to receive accurate weather and safety alerts.
- Ring alerts: Enable or disable the ring notifications you receive.
- Motion alerts: Manage motion detection settings and customize your notification preferences.
Maintaining your Ring doorbell involves monitoring the device’s health and connectivity. To access the “Device Health” section, navigate back to the main device screen and tap the “Device Health” tile. Here, you will be able to check the connection status, battery level, and other operating statistics related to your Ring doorbell.
If you ever need to reset your Ring doorbell, locate the setup button (which can be orange or black, depending on the model) and press and hold it for at least 10-20 seconds. Once the reset process is complete, the doorbell will enter setup mode, and you can configure it again using the Ring app.
By regularly accessing the General Settings and performing routine maintenance, you can ensure that your Ring doorbell operates effectively and provides you with the security features you desire.
Bonus Tips for Ring Doorbell Users
Now that you know how to reset your Ring Video Doorbell or Ring Pro, it’s time to explore some bonus tips to make the most out of your device. The following pointers will guide you to enhance your Ring Doorbell experience and make it even more efficient:
1. Familiarize yourself with the setup button: The setup button is essential when resetting your device, but it also serves other purposes. For instance, it helps you connect your doorbell to your Wi-Fi network during the installation process. Make sure you know where this button is located to get the most from your device.
2. Customize motion detection settings: Ring Video Doorbells and Ring Pro come with adjustable motion settings. Tailor these settings to your needs by navigating to your Ring app and selecting your Video Doorbell. Go to Device Settings, tap Motion Settings, and adjust the sensitivity according to your preferences. Customize motion zones and tailor notifications for a personalized experience.
3. Maintain your device: Regularly check your Ring Doorbell’s battery level and Wi-Fi signal strength within the app to ensure it functions optimally. If you see the battery is low, consider recharging it, and if the Wi-Fi signal is weak, try adjusting your router or adding a Wi-Fi extender.
4. Stay up-to-date with software updates: Your Video Doorbell receives regular software updates that enhance performance and security. Make sure your device’s firmware is current by going to Device Health in the Ring app and checking the Firmware section. If an update is available, follow the prompts to install it.
5. Utilize Linked Devices: If you own multiple Ring devices or a Ring Alarm system, activate Linked Devices to streamline notifications and enhance security. In the Ring app, tap on Linked Devices, choose your Video Doorbell, and select the other Ring devices you’d like to integrate.