If you’ve noticed that your Ring Chime is blinking green, it’s essential to understand what this indicates and how to resolve the issue. A green light on your Ring chime has two possible meanings: either your device is starting up, or it’s in setup mode. Normally, a blue light should be present to indicate a successful connection.
When faced with a blinking green light, it’s crucial to first ensure that your device is connected to a stable Wi-Fi network. Checking the signal strength on your smartphone or other devices can help you determine if there’s an issue with the Wi-Fi connection. In addition, verifying that all wires are properly plugged in and that your router is functioning correctly can help resolve any connection problems.
If the connection seems fine and your Ring Chime is still blinking green, it may be due to an issue with the device’s setup. Checking the settings on the Ring app and potentially going through setup mode again can help resolve this problem, allowing you to enjoy the full functionality of your Ring Chime without the distraction of a constantly blinking green light.
Table of Contents
Ring Chime LED Lights
When you see different LED light patterns on your Ring Chime, they indicate various states of operation. To better understand your Ring Chime’s activity and troubleshoot potential issues, let’s discuss different colors and patterns of the LED indicator light.
Ring Chime Solid Green Light
A solid green light on your Ring Chime indicates that it is in the powering up stage. This is a normal status during start-up, and there is no need to worry. Simply wait for the light to change to solid blue, signaling that the setup process is ready to begin.
Flashing Green Light on Ring Chime
If you see a flashing green light, it means that your Ring Chime is in setup mode. This is the mode you will use to connect your device to your home Wi-Fi network. Follow the instructions provided in the Ring App to complete the setup process.
A blue light on your Ring Chime indicates that it is connected to your Wi-Fi network and functioning correctly. If you’d like to turn off the blue light, you can do so by going to the Ring App, tapping the three lines on the top left, selecting Devices, choosing your Chime Pro, and toggling the Status Light on or off under General Settings.
Here are some additional LED light patterns to be aware of:
- Alternating green and blue flashing light: This shows that your Ring Chime’s firmware is updating. Wait patiently while the update completes, and your device will return to normal operation afterwards.
- Flashing red and green light: If you see a blinking red and green light, it suggests that the password you are using to access the device on your Ring account is wrong. Verify that you have entered the correct password and try again.
By familiarizing yourself with these LED light patterns, you can better understand your Ring Chime’s current status and take appropriate action when needed.
Connectivity Issues and Troubleshooting
If your Ring Chime is blinking green, it may indicate connectivity issues. This section outlines some common troubleshooting steps you can take to resolve them.
Connection to Wi-Fi Network
Ensure your Wi-Fi network is functioning correctly. If other devices are having trouble connecting, it may be a network issue rather than a Ring Chime problem. You can start by resetting your router: unplug it for 30 seconds and then plug it back in. Once the router is back online, check to see if your Ring Chime reconnects. If it does not, move on to the Ring app and verify that your Wi-Fi password has been entered correctly for your device.
Interference and Signal Strength
Interference and weak signal strength can cause connectivity issues with your Ring Chime. Use the Ring app to check the device health section and assess the Wi-Fi signal strength. If it shows a weak signal, try moving your Chime closer to the router or consider using a Wi-Fi extender to boost the signal. Also, be mindful of other electronic devices and appliances that may cause interference with your Wi-Fi signal, such as microwaves or baby monitors.
Factory Reset and Reconnection
If your Ring Chime is still blinking green and not connecting to your Wi-Fi network, you can try performing a factory reset. To do this, press and hold the reset button on the side of the Chime for at least 20 seconds.
After the reset, go through the setup process again using the Ring app. Ensure that your internet connection is stable, and all cables are correctly plugged in and undamaged. If your Chime still does not connect after following these steps, you may need to contact Ring support for further assistance.
Ring Chime Setup and Installation
Scanning QR Code and MAC ID Barcode
To begin setting up your Ring Chime, locate the QR code and MAC ID barcode on the back of the device. You will need to scan these codes using your smartphone during the setup process. Open your Ring app, and if you haven’t already, create a Ring account or sign in to your existing Ring account.
Once logged in, go to the “Devices” section and tap the “+” icon to add the Ring Chime to your account. When prompted to scan the QR code, hold your smartphone’s camera up to the back of the Ring Chime, ensuring the entire code is visible. The app will automatically continue after a successful scan. Likewise, scan the MAC ID barcode when prompted.
Positioning and Powering Up
Before plugging in your Ring Chime, consider its position in your home. Select an indoor location near your Ring Doorbell, preferably within 30 feet, to ensure a strong connection. Plug your Ring Chime into a power outlet, and wait for the Ring logo to light up with a blue LED.
For optimal performance, position the Ring Chime away from any large electronic devices or metallic objects. Additionally, avoid areas with high humidity, extreme temperatures, or direct sunlight.
Connecting to the Ring App
With your Ring Chime powered up and in position, return to the Ring app to complete the setup process. Follow the in-app instructions to guide you through connecting the Chime to your Wi-Fi network. Keep your Wi-Fi password on hand, as you will need it during this step.
Once the Chime is connected, you’ll be able to customize its audio settings, such as chime tones and volume, for different events like motion alerts and doorbell rings. To do this, go to the “Devices” tab in the Ring app, select your Chime, tap “Audio Settings,” and choose your desired chime tones and volume levels.
Common Issues and FAQ
Internal Doorbell Compatibility
Before installing your Ring Chime or Ring Chime Pro, ensure that it is compatible with your existing internal doorbell system. Most Ring devices work well with internal doorbells, but if you are not sure, consult the manufacturer or check the technical specifications.
Battery and Charging Issues
Some Ring devices, especially the battery-powered models, may experience battery and charging issues. If your Ring Chime or Ring Chime Pro is not holding a charge, there are a few things you can try:
- Inspect the charging cable and charging port to make sure they are not damaged.
- Try using a different charging cable and wall adapter that work well with other devices.
- Ensure that the device is not exposed to extreme temperatures or humidity, as this can affect battery performance.
If you still encounter battery and charging issues, it might be time to contact Ring support for a possible replacement or further assistance.
Motion and Security Settings
To make the most out of your Ring Chime and Ring Chime Pro, it’s essential to customize your motion and security settings according to your needs. Here’s a brief guide on adjusting these settings:
- Open your Ring app and tap the menu icon (three horizontal lines) at the top left of the screen.
- Tap “Devices” and select your Chime device from the list.
- Under “Motion Settings,” you can adjust the sensitivity and range of your device to notify you of motion events accurately.
- If you have a Ring Chime Pro, make sure to enable Chime Alerts in the Audio Settings, so you are notified of motion events and live view sessions.
If you have any issues with motion and security settings or need help connecting your devices to a 2.4 GHz network, don’t hesitate to reach out to Ring’s customer support for guidance.
Additional Resources and Support
The first and most effective method of troubleshooting is to visit the Ring Support website. Here you can find articles, FAQs, and detailed guides on various topics like device installation, feature configuration, and troubleshooting common issues, including blinking green lights.
If you couldn’t resolve the problem using self-help resources or need personalized assistance, reach out to Ring customer care. You can call their support team or use their live chat feature, available from 5 AM to 9 PM MST. Ring’s knowledgeable and friendly support agents will guide you through troubleshooting steps or provide further actions if required.