Why Is My Ring Chime Flashing Blue? Troubleshooting Guide

One possible reason for the blue light flashing on your Ring Chime might be related to connection issues. The device may be trying to establish a connection to your WiFi network or reconnect after losing its connection. If this is the case, you might need to reposition the Chime or adjust the WiFi settings to improve the connectivity.

Another reason could be that your Ring Chime is starting up or rebooting. In this case, the blue light flashing is a normal part of the process, and you should wait for it to complete. Once the device has finished starting up or rebooting, the blue light should become stable, and your Chime will be ready to use again.

Ring Chime LED Indicators

blue warning light 1
- blue warning light

Blue Flashing Light Meaning

When you see your Ring Chime flashing a blue light, it’s typically an indication that the device is attempting to connect to your Wi-Fi network. While setting up your Ring Chime through the Ring app, you might notice the top half of the blue light flashing. This usually means that the Wi-Fi password you entered is incorrect, and you’ll need to re-enter the correct password to complete the setup process.

Another possible reason for the blue light flashing is related to alert settings. If the blue light turns on briefly while an icon in your Ring app turns blue as well, that means the respective alert is either a motion event or a doorbell ring is active. When an icon is white or grayed out, it’s deactivated.

To turn off the blue light on the front of your Ring Chime Pro, follow these steps within your Ring app:

  1. Tap the three lines on the top left
  2. Tap Devices
  3. Select your Chime Pro
  4. Tap the General Settings tile
  5. Under Device Settings, you can toggle the Status Light off and on

Keep in mind that a rapidly flashing blue light on your Ring Chime may indicate an issue with the device. In such cases, try resetting and ensuring that the Chime is within the range of a functional power outlet and Wi-Fi connection.

By understanding the different blue light flashing patterns and behaviors, you can monitor and address any issues with your Ring Chime, ensuring smooth operation and timely alerts for your smart home security system.

Initial Setup and Installation

Ring Chime and Wi-Fi

When setting up your Ring Chime, it’s important to connect it to your Wi-Fi network. During the initial setup and installation process, you may notice a flashing blue light on the device. This typically indicates that the Ring Chime is booting up and attempting to join your Wi-Fi network. Once connected, the flashing blue light should become a steady blue light.

To ensure a smooth setup, follow these steps:

  1. Install the Ring app on your smartphone and create an account or log in to your existing account.
  2. Tap on “Add Device” and select “Chime.”
  3. Follow the on-screen instructions for connecting your Ring Chime to your Wi-Fi network.

Keep in mind that the Ring Chime supports 2.4 GHz Wi-Fi networks but does not support 5 GHz Wi-Fi networks. Make sure to choose a compatible network during the setup process.

Ring Chime Pro and Extending Wi-Fi

The Ring Chime Pro serves as both an internal doorbell and a Wi-Fi extender for your Ring devices, such as a stationary security camera. To ensure a proper connection, you must connect your Ring Chime Pro to your Wi-Fi network during the initial setup and installation process. Like the Ring Chime, you may notice a flashing blue light during this process as it connects to your Wi-Fi network.

To set up your Ring Chime Pro (1st generation or 2nd generation), follow these steps:

  1. Install the Ring app on your smartphone and create an account or log in to your existing account.
  2. Tap on “Add Device” and select “Chime Pro.”
  3. Follow the on-screen instructions for connecting your Ring Chime Pro to your Wi-Fi network and pairing it with your other Ring devices.

Again, keep in mind that the Ring Chime Pro supports 2.4 GHz Wi-Fi networks but does not support 5 GHz Wi-Fi networks.

Once your Ring Chime Pro is successfully set up and installed, it should extend your Wi-Fi coverage to other Ring devices, helping to ensure a stable connection for all your security needs. The flashing blue light should become steady as an indication of a proper connection.

Troubleshooting Common Issues

Connectivity Problems

If your Ring Chime is flashing blue, it may indicate an issue with your internet connection or Wi-Fi network. To troubleshoot connectivity problems:

  • Verify that your Wi-Fi network is functioning properly by checking other devices.
  • Ensure that you entered the correct Wi-Fi password.
  • Check the Chime’s closeness to your Wi-Fi router, and move it closer if needed.
  • Restart your Wi-Fi router and Chime device.

Unresponsiveness

If your Chime becomes unresponsive or exhibits unusual light patterns, perform the following steps:

  • Reset your Chime by holding the reset button on the side for at least 15 seconds.
  • Set up your Chime again in the Ring app by following the instructions under “Set Up a Device.”
  • If the issue persists, contact Ring support.

Ring Chime Pro Disconnects

Chime Pro devices might experience frequent disconnections from the Wi-Fi network. To address this issue:

  • Confirm that the Chime Pro is connected to a 2.4 GHz network, as not all Ring devices support 5 GHz networks.
  • Check the Chime Pro’s power supply and ensure it’s plugged in securely.
  • Investigate any possible interferences in your home (such as other Wi-Fi devices or appliances) that may affect the connection.

If your Chime Pro is not ringing or notifying you of motion events, double-check the following settings in the Ring app:

  • Ensure that the Chime tone and volume settings are configured correctly.
  • Verify that motion alerts are enabled for your Chime Pro.

Remember to check these potential issues and troubleshoot accordingly to ensure a properly functioning Ring Chime system.

Ring Chime Settings

Alert Tones and Settings

With your Ring Chime, you can customize the alert tones to match your preferences. To change the ringtone sound for your Chime, follow these steps:

  1. Open the Ring App and tap the three lines on the top left.
  2. Select Devices and choose your Chime.
  3. Tap Audio Settings and then Chime Tones.
  4. Browse the available tones and select your desired ringtone sound.

Audio and Motion Settings

You can also adjust the audio settings and motion events for your Ring Chime. Follow these steps:

  1. In the Ring App’s Devices list, select your Chime.
  2. Tap Alert Settings.
  3. Enable or disable Chime Alerts for motion events and doorbell rings by tapping the respective icons. If an icon turns blue, it’s active. If white or grayed out, it’s deactivated.

Your Ring Chime relies on a stable WiFi connection to function properly. Make sure it’s within reasonable range of your WiFi router and the RSSI signal is strong. Additionally, ensure that there’s minimal interference, avoiding areas such as kitchens and garages.

If you’re using a Ring Chime Pro, it creates a temporary mesh network between your Ring Doorbell and itself to ensure a more reliable connection. Ensure the temporary ring network is enabled and properly connected. The Chime Pro also helps extend your WiFi signal to improve overall performance.

In summary, to optimize your Ring Chime’s performance, customize the alert settings, audio settings, and motion events, and ensure a strong WiFi connection. Stay aware of potential network interference and, if needed, utilize a Ring Chime Pro for enhanced network coverage.

Other Scenarios for Flashing Blue Light

Firmware Update and Reconnecting

When the Ring Chime flashes blue light, it could be due to an ongoing firmware update. When your Ring Chime is receiving an automatic update from the manufacturer, the blue light might flash. In this case, you should wait for the update process to complete, and the device will reboot automatically. If the blue light continues flashing after the update, it might be trying to reconnect to your Wi-Fi. Make sure your Wi-Fi network is working properly and verify that the password has not changed.

Charging and Battery-Operated Devices

For battery-operated Ring devices, a flashing blue light while plugged in indicates that the device is currently charging. The circular light fills up to show the increase in battery life. When the battery is fully charged, the light turns solid blue. In some Ring Doorbell models, there are removable batteries that can be charged externally. If the blue light is flashing while the device is charging, ensure that the batteries are properly inserted and functioning.

Factory Reset

If none of the above scenarios apply to your situation, it might be time to perform a factory reset. A factory reset will wipe all settings and return the device to its original state, potentially solving any issues. To perform a factory reset on your Ring Chime, follow these steps:

  1. Unplug the Chime from the power outlet.
  2. Press and hold the reset button located on the side of the device.
  3. While holding the reset button, plug the Chime back into the power outlet.
  4. Continue holding the reset button for about 15 seconds, until the Ring logo starts flashing blue.
  5. Release the reset button.

The Ring Chime will now perform a factory reset, and the blue light should stop flashing once the process is complete. Afterward, you can set up and configure the device as needed.