The flashing red light on your Ring Doorbell is typically an indicator that the battery is running low and needs to be recharged. This is a common occurrence, especially with frequent use, and should not be a cause for concern. Simply plug in the charger that came with your Ring Doorbell, and wait for the light to change to sparkling green. Once fully charged, your doorbell should work seamlessly for months to come.
Understanding the nuances of your Ring Doorbell’s notification system will help you navigate and troubleshoot any issues more efficiently. Remember that a well-maintained smart home system provides the best security and peace of mind for you and your family.
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Why is my Ring Doorbell Flashing Red?
When it comes to the Ring Video Doorbell, several light indicators provide insight into the device’s status and performance. A flashing red light can be a cause for concern, but understanding its meaning and potential causes can help you address the issue effectively. In this section, we’ll explore different light indicators on your Ring Doorbell and common reasons for red flashing lights.
Different Light Indicators
The Ring Video Doorbell uses various light colors and patterns to convey specific information about its status. Here’s a list of the main light indicators you may encounter:
| Flashing Red Light | Usually indicates a low battery that needs recharging. |
| Blue Light | A spinning blue light suggests “Ready to Pair,” while a solid blue light means “Pairing Successful,” and a flashing blue light indicates “Pairing Failed” or network connection issues. |
| White Light | A flashing white light on the left of the circle can mean that the device’s firmware is updating. |
Each light indicator plays a role in helping you understand your Ring Doorbell and allows you to troubleshoot any issues that may arise.
Common Causes for Red Flashing Light
Now that you’ve familiarized yourself with the different light indicators, let’s dive into the most common causes of the red flashing light:
| Low battery | the most frequent reason for a flashing red light is a low battery that needs recharging. If you notice this light, it’s time to charge your Ring Video Doorbell as soon as possible to avoid the device going offline. |
| Infrared night vision | The red lights on your Ring Doorbell can indicate that the infrared night vision function is active. This feature allows your device to capture clear images even during low-light conditions. In this case, the red lights serve as visual indicators that the night vision is functioning, and there’s no need for concern. |
By understanding the red flashing light, you can address any issues related to your Ring Video Doorbell effectively, ensuring your device performs its best to keep your home secure.
Troubleshooting Connectivity Issues
When your Ring Doorbell is flashing red, it may be due to connectivity problems. In this section, we will discuss how to troubleshoot and resolve these issues.
Checking Internet Connection
First, ensure that your internet connection is stable and strong enough to support your Ring Doorbell. Here are some steps to help you with this:
- Check your Wi-Fi connection on other devices to confirm that it’s working properly.
- Ensure that your Ring Doorbell is within the range of your Wi-Fi network.
- If you have a weak connection, consider using a Wi-Fi range extender or mesh network to boost the signal.
Resetting Wi-Fi Settings
If your Wi-Fi connection isn’t the problem, try resetting your Ring Doorbell’s Wi-Fi settings. Follow these steps:
- Open the Ring app and go to your Doorbell’s device settings.
- Select “Device Health” and tap on “Change Wi-Fi Network.
- Follow the in-app instructions to reconnect your Doorbell to your Wi-Fi network.
If the red light persists after checking your internet connection and resetting Wi-Fi settings, it may be worth rebooting both your router and Ring Doorbell. This could help resolve any network connection issues that might be causing the flashing red light.
Battery and Charging Problems
If your Ring doorbell is flashing red, it could be due to issues with the battery and charging. Understanding how to identify and address these problems can help you get your Ring doorbell back to normal functioning.
Identifying Low Battery
To check if the flashing red light is caused by a low battery, you can access the Ring app on your mobile device. Under the Devices section, select your doorbell and tap on the ‘Device Health’ option. Look for the battery level percentage; if it’s low, your Ring doorbell requires charging.
Charging the Ring Doorbell
To charge your Ring doorbell, follow these simple steps:
- Remove the battery from your Ring doorbell. The removal process may vary depending on the model of your doorbell.
- Connect the provided charging cable to the battery and plug it into a power source. Ensure the power source is safe and reliable.
- Allow the battery to charge fully. The charging time may vary, but it typically takes a few hours. A fully charged battery usually lasts several months, depending on usage.
- When the battery is fully charged, you’ll see a green light on the battery. Disconnect the charging cable and safely reinsert the battery into your Ring doorbell.
- Reconnect your doorbell to your Wi-Fi network to ensure proper functionality.
Keeping your Ring doorbell adequately charged helps maintain its performance and keeps your home safe and secure.
Updating Firmware and Software
When your Ring Doorbell is flashing red, it could be an indication that the firmware or software needs an update. Regularly updating your Ring device ensures that it works optimally and securely.
Automatic Updates
Ring devices are designed to update their firmware and software automatically. When an update is available, your Ring device will download and install it without any action on your part. As a result, you don’t need to worry about manually searching for updates, and your device will always be running the latest version.
To ensure your Ring device has the best possible connection for its automatic updates, make sure it’s within range of a strong Wi-Fi network. This helps avoid any interruptions or delays that could impact the update process.
Initiating a Manual Update
Although automatic updates are the norm for Ring devices, it is possible to check if your device is running the latest firmware and initiate a manual update if necessary. To do this, follow these steps:
- Open the Ring app on your smartphone or tablet.
- Tap on the three lines in the top-left corner to access the main menu.
- Select your Ring device from the list.
- Click on “Device Health.”
- Under “Device Details,” locate the “Firmware” section.
- If your firmware appears to be up to date, it will say “Up to date.” If there is a number, your firmware may need updating.
- Contact Ring customer support for assistance in initiating a manual update if needed.
It is important to note that manual updates are rarely necessary, as automatic updates are typically effective in keeping your Ring device current. However, knowing how to check your device’s firmware status can provide peace of mind and ensure your device is working optimally.
Navigating the Ring App
Mastering the Ring app on your smartphone is crucial for utilizing your Ring doorbell to its full potential. This section will help you understand two key features of the app: Accessing Live Video Footage and Using App Troubleshooting Tools.
Accessing Live Video Footage
Live View is a valuable feature in the Ring app that allows you to see real-time video footage from your Ring doorbell. To access Live View, follow these simple steps:
- Open the Ring app on your smartphone.
- Select your Ring doorbell from the list of devices.
- Tap on the “Live View” button.
It’s that easy! Now you can monitor your front door and interact with visitors, even when you’re not at home. Make sure your Ring doorbell is connected to your Wi-Fi network and has a stable internet connection for optimal Live View performance.
Using App Troubleshooting Tools
The Ring app offers helpful tools that can assist you in identifying and resolving issues with your Ring doorbell, including flashing red lights. To access these tools, follow the instructions below:
- Open the Ring app on your smartphone.
- Select your Ring doorbell from the list of devices.
- Tap on the “Device Health” icon.
From here, you can view key information about your doorbell, such as battery level, Wi-Fi connection status, and firmware version. The Device Health section may also provide insights into why your Ring doorbell is flashing red and offer troubleshooting tips.
If the app’s troubleshooting tools fail to resolve the issue, consider reaching out to Ring customer support for further assistance. By following the guidance in this section, you’ll be well-equipped to navigate the Ring app and make the most of your Ring doorbell experience.
Resetting and Rebooting the Doorbell
There may be occasions when your Ring Doorbell is flashing red, which might require you to perform a factory reset or reboot the device. This section will guide you through these processes.
Performing a Factory Reset
To reset your Ring Doorbell, first, ensure it is securely mounted to prevent it from falling. Next, remove the front cover by pulling it forward and away from the device to release it from the mounting bracket.
After removing the front cover, locate the orange reset button. Depending on your Ring Doorbell model, this button will be on the front, side, or back of the device. Press and hold the reset button for at least 15 seconds. Release the button and observe if the circular ring on the device changes color to confirm the reset.
Once the reset is complete, follow the instructions in the Ring app to set up your doorbell again. This process will erase any previously stored settings and configurations on the device.
Rebooting the Device
Rebooting your Ring Doorbell can sometimes resolve issues related to the red flashing light. To reboot the device, first, open the Ring app and tap on “Devices.” Select the specific doorbell you want to reboot, ensuring it is connected to Wi-Fi.
Next, tap on the “Device Health” tile and scroll down to “Reboot This Device.” Confirm your selection and give your Ring Doorbell a few minutes to complete the reboot process.
By following the steps above for performing a factory reset or rebooting your Ring Doorbell, you can address most instances where the device is flashing red. Remember to consult the Ring app and check your device’s connectivity to ensure optimal performance.
Night Vision Issues
When your Ring Doorbell is flashing red, it may be related to the night vision feature. Night vision uses infrared (IR) technology to display clear images in low-light conditions. In this section, we will discuss how to activate the night vision mode and troubleshoot potential glitches.
Activating Night Vision Mode
To enable the night vision feature on your Ring doorbell, follow these steps:
- Open the Ring app on your phone or tablet.
- Tap the three dots in the top right corner to access the settings menu.
- Locate the Video Settings tab and select Night Vision.
- Set Night Vision to Auto, which will activate the IR night vision function as needed, based on lighting conditions.
Setting the night vision mode to “Auto” allows the doorbell to switch between regular and night vision modes seamlessly.
Troubleshooting Night Vision Glitches
Occasionally, your Ring doorbell may experience night vision glitches, causing the device to display red lights. Here are some tips for addressing night vision issues:
- Check the IR night vision feature: Make sure it’s enabled and set to “Auto.” Revisit the steps outlined above to confirm your settings.
- Inspect physical obstructions: Clean the doorbell’s camera lens and remove any debris that may be blocking the IR sensors.
- Reset the device: If the red lights persist, try restarting or resetting your Ring doorbell to restore its original settings. Refer to your device’s user manual for specific reset instructions.
- Update the app or firmware: Keep your Ring app and doorbell firmware up-to-date to ensure compatibility and optimum performance.
By following these troubleshooting steps, you should be able to resolve most night vision-related issues and prevent your Ring doorbell from flashing red.
Contacting Customer Support
If you’ve tried troubleshooting your Ring Doorbell and it’s still flashing red, it’s time to contact customer support for further assistance. Ring offers a dedicated support team that can help diagnose the issue and guide you through the necessary steps to resolve it.
You can reach Ring customer support through different channels. The most convenient way is to call their support line at 1-800-656-1918 if you’re in the United States. For other countries, you can find the appropriate contact number on their support page. Don’t worry; they are available 24/7 to assist you.
Here is a quick reference guide for contacting Ring support:
- United States: 1-800-656-1918
- Argentina: 0800-222-0656
- Australia: 61-2-8294-9169 or 1-300-205-983
Alternatively, you can visit Ring’s website and access their help center, which provides a wealth of articles on common issues, troubleshooting guides, and frequently asked questions. This resource can be beneficial in addressing your specific problem faster. Their website also has a live chat feature that can be used to get in touch with a support agent for more personalized assistance.
When contacting customer support, always make sure to provide them with specific details about your device, such as the correct model and your Wi-Fi network information. Be prepared to describe the problem and any troubleshooting steps you’ve already taken. This information will help the support agent better understand the issue and provide a more accurate solution.