Wyze Lock Auto Unlock Not Working?

Wyze Lock is an innovative smart lock that offers numerous features aimed at enhancing your home security and convenience. One such feature is the Auto-Unlock function, which, when working correctly, automatically unlocks your door as you approach within a geofenced area around your home. However, some users have reported issues with the Auto-Unlock not functioning as intended.

In this article, we’ll delve into the setup process for the Auto-Unlock feature and discuss common troubleshooting methods for resolving issues.

Wyze Lock Auto Unlock Feature

Wyze Lock is a smart lock designed to provide convenience and security to your home. The auto-unlock feature is a key component of this product, allowing the lock to automatically unlock when you approach with your smartphone. In this section, we will discuss how the auto-unlock feature works, and explore some potential reasons why it might not be functioning as expected.

To ensure that the auto-unlock feature works correctly, there are a few settings and requirements that must be in place:

1. Location services must be enabled on your smartphone.
2. Your Wyze app must have access to the required permissions, such as location and Bluetooth.
3. The auto-unlock feature must be activated within the Wyze app.

If your Wyze Lock auto-unlock is not working, here are some potential reasons and solutions:

• Auto-unlock feature not enabled: Ensure that the auto-unlock feature is activated within the Wyze app. To do this, navigate to the lock settings, and turn on the auto-unlock option.
• Incorrect geofenced area: Check that the geofenced area is correctly set within the app. Update the location as needed to encompass the area where you want the auto-unlock to trigger.
• Bluetooth connectivity issues: Ensure that your smartphone’s Bluetooth is enabled and functioning correctly. You can try restarting your phone, or toggling Bluetooth off and back on.
• App or firmware updates: Make certain that your Wyze app and lock firmware are up to date. Outdated versions may cause issues with auto-unlock functionality.

By following these steps and understanding the workings of the Wyze Lock auto-unlock feature, you can troubleshoot any potential issues and ensure seamless, convenient access to your home.

Set Up Process for Auto-Unlock

Wyze App and Settings

To set up the auto-unlock feature on your Wyze lock, follow these steps:

1. Open the Wyze app on your smartphone or tablet.
2. Select the Wyze Lock from the list of devices.
3. Tap on the gear icon in the top right corner to access the settings.
4. Enable Auto Unlock by toggling the switch.

Once you have enabled Auto Unlock, you need to ensure that your location services are set up properly.

Location Services and Geofenced Area

Wyze lock uses a combination of location services and geofencing to determine when you’re within range for Auto Unlock to be triggered. To set up location services and the geofenced area, follow these steps:

1. Make sure that your phone’s Location Services are enabled.
2. In the Wyze app settings for your lock, tap on Edit Location.
3. Verify that the GPS coordinates shown on the map match your home location.
4. Adjust the radius of the geofenced area as needed, keeping in mind that a larger radius may cause the lock to unlock earlier than desired.

By completing the set up process for Auto Unlock, your Wyze lock should now automatically unlock when you approach within the geofenced area. However, make sure your phone’s Bluetooth connection is reliable, as it needs to communicate with the lock for the feature to work properly.

Troubleshooting Wyze Lock Auto-Unlock Issues

Checking Lock and Door Alignment

Proper alignment of your Wyze Lock and door is essential for the auto-unlock feature to work. Make sure the deadbolt is smoothly sliding into the doorframe without any resistance. If you find the deadbolt is jamming, try the following steps:

1. Inspect the door, lock, and doorframe for any obstructions or misalignments
2. Adjust the strike plate, if necessary
3. Lubricate the lock and the deadbolt, if needed

Bluetooth and Wi-fi Connectivity

Auto-unlock relies on a strong Bluetooth connection between your phone and the Wyze Lock. Check your phone’s Bluetooth settings and ensure it is turned on. If the auto-unlock is still not working, consider these tips:

• Power-cycle your phone by turning it off and on
• Make sure your Wi-Fi is enabled and working properly
• Enable location services on your phone, as it uses geofencing to determine when you’re near home

Batteries and Power Issues

Your Wyze Lock requires four AA alkaline batteries to work correctly. A weak battery can cause auto-unlock issues. To rule out power issues, try these steps:

• Check battery life in the Wyze app and replace the batteries if needed
• Ensure you are using high-quality alkaline batteries for the best performance
• Power-cycle the lock by removing and reinserting the batteries

Remember to follow these troubleshooting steps, and your Wyze Lock’s auto-unlock feature should be back to functioning correctly.

Software and Firmware Updates

Keeping your Wyze Lock’s software and firmware up to date is essential for ensuring the auto-unlock feature functions correctly. Outdated software may contain bugs that could affect the performance of the auto-unlock feature. Update both the Wyze app on your smartphone and the firmware for your Wyze Lock to ensure optimal performance.

To update the Wyze app on your smartphone, follow these steps:

1. Open your smartphone’s app store (Google Play Store or Apple App Store).
2. Search for the Wyze app.
3. If an update is available, tap the “Update” button to install it.

For updating the Wyze Lock firmware, use the following steps:

1. Open the Wyze app on your smartphone.
2. Tap on the lock you’d like to update.
3. Go to the Settings in the top-right corner.
4. Tap on Device Info.
5. If a firmware update is available, tap the “Update” button to begin the process.

Remember to periodically check for updates, as Wyze continuously works on improving their products, fixing bugs, and enhancing features. A well-maintained device with the latest updates ensures that your Wyze Lock’s auto-unlock feature works effectively and reliably.

Resolving Auto Unlock Issues using Factory Reset

If you’re experiencing issues with your Wyze Lock’s auto-unlock feature, a factory reset can help solve the problem. Performing a factory reset will erase all stored data and restore the lock to its default settings. Before proceeding, ensure you have access to the Wyze app. Then, follow these steps to perform the reset:

1. Open the Wyze app on your smartphone.
2. Tap the Wyze Lock device on the app’s home screen.
3. Click the gear icon in the top right corner to access the lock settings.
4. Scroll down and select Device Info.
5. Choose Factory Reset at the bottom of the list.

After performing the factory reset, you will need to set up your Wyze Lock again using the Wyze app. This includes re-enabling the auto-unlock feature. To do this:

1. Open the Wyze app and go to the home screen.
2. Tap on the Wyze Lock device.
3. Click the gear icon to access the lock settings.
4. Select Auto Unlock.
5. Toggle the switch on the auto-unlock tab to activate the feature.

When the auto-unlock feature is re-enabled, it’s essential to remember some tips for the feature to work as intended:

• Ensure your phone’s Bluetooth and location services are turned on.
• Back out of the Wyze Lock tab in the app and return to the app’s home screen. This ensures auto-unlock will trigger as intended.
• Keep your phone within the effective range of the lock.

By performing a factory reset and reconfiguring auto-unlock setting, you should be able to resolve most issues related to the Wyze Lock auto-unlock feature.

Frequently Asked Questions